Barriers to adoption
Trustmarque’s report, Highlighting operational and financial barriers to cloud, aims to shine a light on how much CIOs understand about cloud, the benefits it can bring to their wider organisation, and the barriers they encounter in adopting it.
The research is a follow-up to a 2016 report from Trustmarque, which featured responses from 200 CIOs and discovered that 81% were still grappling with how cloud met the needs of their organisation.
According to the 2017 report, this is an area where CIOs are still struggling, with 77% admitting finding it hard to ascertain which cloud services are the right fit for their business and how best to go about deploying them.
Part of the problem is the wide variety of cloud services and providers for users to choose from, and the many ways they can consume and pay for offerings.
“The modern cloud market is awash with cloud offerings from technology suppliers and service providers – ranging from data storage and backup, email services, fully or part-hosted platforms, collaboration services, to managed support services,” the report said.
“At the same time, many CIOs are finding that cloud is not delivering what it promised.”
For example, just 34% of respondents said their cloud implementations were living up to the hype, and 50% said their deployments were delivering some of the benefits they had expected to get from moving to the cloud. But 16% said they were seeing little or no benefit from using off-premise services.
In anticipation of moving to the cloud, 37% of CIOs said embracing off-premise services had required a restructuring of their organisation’s IT department, and 40% said they anticipated having to embark on a similar move in the future.
The report said such moves were necessary to ensure IT departments had the right skills and knowledge in-house to build hybrid cloud environments and respond to the changing needs of the wider business.
“Cloud has subjected IT departments to new requirements and tasks they may have little experience of, such as integrating cloud services from a mixture of public and private environments so they run seamlessly,” the report said.
“At the same time, IT teams often have to re-architect applications to be delivered as either a public or private cloud service, or through a hybrid model, because many legacy applications used by businesses have not been built with cloud in mind. These needs mean that the IT skills organisations require today are changing rapidly as cloud grows its influence.”